Frequently Asked Questions

The stick didn’t turn yellow after bending. Does it still mean it’s successfully activated?

You’ll hear a cracking sound when you bend the stick, the ampoule is broken and vitalisation starts in around 3 hours. The stick will turn light yellow in 24 hours. Do not repeatedly bend the stick to avoid damage which may cause leakage of fluid.

The stick turned white sooner than 60 days, should I replace a new one?

The maximum effectiveness of Dr. Clo Disinfectant stick is 60 days but the usable period varies according to environment temperature. If the surrounding is warmer, the stick will deplete sooner and needs to be replaced.

Can I put it in my handbag/backpack?

You might put it in your bags for disinfection of bag interior. If you need environmental disinfection, please place it in indoor area open-air or put it on your neck for maximised effectiveness.

Is it appropriate for baby and children use?

The main ingredient of Dr. Clo Disinfectant Stick is chlorine dioxide within safe volume of use, and it doesn’t contain any harmful chemicals or carcinogens. It’s safe for baby and children use in baby rooms, hang onto baby strollers or children’s backpacks. Please keep an eye on your children that they won’t play as toy or bite to avoid damage and leakage.

Is it appropriate for chronic patients and elderly use?

Immunity of elderly and chronic patient is weaker in general, they might face higher risk of bacterial infection because of frequent visit of hospitals or clinics. It’s appropriate for them to use Dr. Clo Disinfectant Stick for stronger protection.

Does it mean I won't get sick after using Dr. Clo Disinfectant Stick?

Dr. Clo Disinfectant Stick’s bactericidal power is most effective in indoor or sealed areas, can cover areas within 15 square meters in maximum to reduce origins of infection. However, it also depends on the immunity and hygienic habits of the users, e.g. washing hands frequently, avoid touching eyes, nose and mouth before washing hands etc.

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